TrustMark: Your Assurance of Quality and Protection

TrustMark is a Government-endorsed standard that signifies consumer protection in home improvements, repairs, renewable energy installations, and energy-efficient retrofits. These services are designed to make your home more comfortable and cost-effective to run.

To earn TrustMark certification, a business must demonstrate to a certifying body, such as Certification Schemes or Trade Associations, that it possesses the necessary competences and consumer protections.

TrustMark's standards apply to all aspects of a business's work and all its employees, ensuring that the entire organization meets the rigorous requirements. It's not just about the quality of the work; it’s about the integrity of the business as a whole.

For more information about your rights and responsibilities when engaging with a TrustMark-registered business, please refer to the Customer Charter linked below. This charter applies to all customers, including homeowners, landlords, and tenants